What you should know about our warranty!
Welcome to the Igloo.hu warranty information page!
Thank you for choosing our products. Below you’ll find the details of our warranty terms, which will help you understand your rights and responsibilities in connection with your purchase.
1. General information about the Igloo.hu warranty
Every igloo.hu product comes with a warranty for a set period, valid from the date of purchase. The warranty period and terms may vary depending on the product, so please check the warranty card supplied with the product or the product descriptions.
2. Warranty repairs and replacements
If the product develops a fault during the warranty period, please contact us using the details below: email: info@igloo.hu, phone: +36 30 826 5787. Our service team will help you with the repair or replacement of the product.
3. Warranty exclusions
Please note that the warranty does not cover damage caused by:
- Misuse
- Improper maintenance or repair
- External impacts, such as knocks, falls or water damage
- Failure to follow the original product descriptions or user guide properly
4. How to make a warranty claim
If you’d like to make a warranty claim, please follow the steps below:
- Contact us using our contact details.
- Indicate the date of purchase and the fault on the warranty card or the invoice.
- Provide photos or other documentation illustrating the fault.
5. Other information
We update our warranty information from time to time, so we recommend that you check our website regularly for any changes.
Thank you for choosing products from Igloo.hu Kft.! We’re confident you’ll be happy with your purchase. If you have any further questions, please get in touch with our customer service team.
Kind regards,
The Igloo.hu team